Hello there.  We truly hope you are pleased with your order.  Please keep in mind all items are handcrafted and may have some imperfections consistent with a handcrafted item.  We invest time, love, effort and take pride in our products and do our best to give you quality results.  We do not accept returns or offer refunds so please review your order before completing and for accuracy in your delivery address.  Please feel free to contact us at within 3 days of receipt of your order if you have any questions or concerns and we will do our best to resolve any viable issues.